> ## Documentation Index
> Fetch the complete documentation index at: https://docs.featpaper.com/llms.txt
> Use this file to discover all available pages before exploring further.

# See Who's Reading

> Learn how to leverage document viewing data and AI insights.

## Analytics Dashboard

After sharing a document, you can monitor viewer behavior data in real time. Click on a document to navigate to the analytics dashboard.

<Frame caption="Document viewing analytics dashboard">
  <img src="https://mintcdn.com/featcorp-f1a59635/_8Yj-KAYzbqZmNzF/images/en/document-analytics.png?fit=max&auto=format&n=_8Yj-KAYzbqZmNzF&q=85&s=642aa8b4987a69319ebcf6e3c63ced15" alt="Viewing Analytics" width="1440" height="900" data-path="images/en/document-analytics.png" />
</Frame>

<Frame caption="Review core metrics such as views, visitors, and read time at a glance">
  <img src="https://mintcdn.com/featcorp-f1a59635/_8Yj-KAYzbqZmNzF/images/en/document-analytics-metrics.png?fit=max&auto=format&n=_8Yj-KAYzbqZmNzF&q=85&s=f3f8edc78e9515b1a992e48f8239af41" alt="Analytics key metrics" width="1440" height="312" data-path="images/en/document-analytics-metrics.png" />
</Frame>

### Data Access by Permission

The scope of analytics data you can view depends on your permission level for the parent folder of the document.

| Permission                  | Viewing Scope                                                                                                                       |
| --------------------------- | ----------------------------------------------------------------------------------------------------------------------------------- |
| **Edit permission (Admin)** | View all visitor data for the document. You can also use the member filter to see data only from links shared by a specific member. |
| **View permission**         | View only the data generated through links you shared. Data from other members is not displayed.                                    |

<Warning>
  **Free plan limitation**: On the Free plan, only **7 days of data** from the document upload date is available. The date range selector is locked, and changing the period, version, and share link filters is restricted. Locked items display a padlock icon — clicking one shows a plan upgrade prompt. On the Pro plan and above, the date range and all filters are available without restriction.
</Warning>

### Key Metrics

| Metric        | Description                                                                                           |
| ------------- | ----------------------------------------------------------------------------------------------------- |
| **Views**     | The total number of times the document was opened via a share link.                                   |
| **Visitors**  | The number of unique visitors who viewed the document. Multiple visits by the same user count as one. |
| **Feedback**  | An engagement classification based on viewer reading patterns. (Hot/Warm/Cold)                        |
| **Read Time** | The total time viewers spent reading the document. Displayed in `mm:ss` or `hh:mm:ss` format.         |

<Note>
  Visitors who viewed the document without signing in are displayed as **Anonymous**.
</Note>

***

## Filters

You can filter data by various conditions using the filter panel at the top of the analytics dashboard.

<Frame caption="Narrow analytics data by period, sharer, version, and referrer">
  <img src="https://mintcdn.com/featcorp-f1a59635/_8Yj-KAYzbqZmNzF/images/en/document-analytics-filters.png?fit=max&auto=format&n=_8Yj-KAYzbqZmNzF&q=85&s=5ad067743e1ba184acd5d0bac81eeeb4" alt="Analytics filters" width="1440" height="247" data-path="images/en/document-analytics-filters.png" />
</Frame>

| Filter                        | Description                                                                                                   | Plan Restriction                    |
| ----------------------------- | ------------------------------------------------------------------------------------------------------------- | ----------------------------------- |
| **Period**                    | Select the last 7 days, last 1 month, or a custom date range from the calendar.                               | Free: fixed to 7 days, locked       |
| **Shared by**                 | For Admins, filter to see data only from links shared by a specific member.                                   | Free: locked                        |
| **Version**                   | View data for a specific version of the document. Versions uploaded after 7 days are locked on the Free plan. | Free: versions beyond 7 days locked |
| **Referrer**                  | Filter by where visitors came from (direct, email, specific domain, etc.).                                    | —                                   |
| **Parameters (Query String)** | Filter by UTM parameters (utm\_medium, utm\_campaign, utm\_content, utm\_term, etc.).                         | —                                   |

<Tip>
  Adding UTM parameters to share links lets you precisely analyze performance by marketing channel.
</Tip>

***

## Feedback Analysis

Viewer engagement is automatically classified into three tiers based on reading patterns. This is not feedback left directly by viewers — it is an **automatic classification based on the reading rate (percentage of pages read)**.

<Frame caption="Review each visitor's reading status and engagement level">
  <img src="https://mintcdn.com/featcorp-f1a59635/_8Yj-KAYzbqZmNzF/images/en/document-analytics-visitors.png?fit=max&auto=format&n=_8Yj-KAYzbqZmNzF&q=85&s=51a1b661e48e594257c39f78872603b2" alt="Visitor analytics" width="1440" height="900" data-path="images/en/document-analytics-visitors.png" />
</Frame>

| Grade    | Condition                                                     | Meaning                         |
| -------- | ------------------------------------------------------------- | ------------------------------- |
| **Hot**  | 70% or more of pages read, or 50%+ read with 3+ page revisits | Viewer showed high interest     |
| **Warm** | 50% or more of pages read                                     | Viewer showed moderate interest |
| **Cold** | Less than 50% read                                            | Viewer showed low interest      |

<Note>
  A page is counted as read only when the viewer has spent at least 0.5 seconds on it.
</Note>

***

## Analytics Sections

The following sections are available in the analytics dashboard.

### Sources

See where visitors came from. Traffic is broken down by referrer domain, including direct access, email, and specific websites.

### Geography

View the distribution of visitors by **country** and **city** based on GeoIP data.

### Devices

View visitor access environments across three dimensions.

<Frame caption="Check access environments by browser, operating system, and device type">
  <img src="https://mintcdn.com/featcorp-f1a59635/_8Yj-KAYzbqZmNzF/images/en/document-analytics-devices.png?fit=max&auto=format&n=_8Yj-KAYzbqZmNzF&q=85&s=3f6b4e37afb0e18082652532bc0f21a4" alt="Access environment analytics" width="1440" height="749" data-path="images/en/document-analytics-devices.png" />
</Frame>

| Dimension            | Examples                           |
| -------------------- | ---------------------------------- |
| **Browser**          | Chrome, Safari, Edge, etc.         |
| **Operating System** | Windows, macOS, iOS, Android, etc. |
| **Device Type**      | Desktop, Mobile, Tablet            |

### Page-Level Analytics

Analyze the viewing patterns for each page. Identify which pages attracted the most attention and where viewers dropped off.

***

## AI Analytics

Access AI-powered document insights from the **AI Analytics** menu in the sidebar.

<Frame caption="Use AI Analytics to review document performance summaries and ask follow-up questions">
  <img src="https://mintcdn.com/featcorp-f1a59635/sAhkuscdT_VGe8K9/images/self/ai-analytics.png?fit=max&auto=format&n=sAhkuscdT_VGe8K9&q=85&s=2e176f7b6430f80c8e2baafb39dce2ba" alt="AI Analytics" width="1440" height="900" data-path="images/self/ai-analytics.png" />
</Frame>

<Steps>
  <Step title="Go to AI Analytics">
    Click **AI Analytics** in the sidebar.
  </Step>

  <Step title="Review Analysis Summary">
    AI summarizes document performance based on viewing data. Quickly grasp key trends, popular pages, and viewing patterns at a glance.
  </Step>

  <Step title="Ask Follow-Up Questions">
    Ask the AI additional questions, such as "Which page is the most popular?" or "Who spent the most time reading?"
  </Step>
</Steps>

<Note>
  AI Analytics is available on the **Pro plan and above** and deducts credits when used.
</Note>

***

## Analytics Data Retention

| Plan           | Retention Period |
| -------------- | ---------------- |
| **Free**       | 7 days           |
| **Pro**        | Unlimited        |
| **Business**   | Unlimited        |
| **Enterprise** | Unlimited        |

<Warning>
  On the Free plan, data older than 7 days from the document upload date is restricted. The date range selector, period filter, and version filter are locked — clicking a locked item opens the plan upgrade screen. For long-term analytics, upgrade to the Pro plan or higher.
</Warning>

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Create a Share Link" href="/en/sharing/share-link">
    Learn how to share documents and collect viewing data.
  </Card>

  <Card title="Version Management" href="/en/documents/versions">
    Learn how to update documents while retaining analytics data.
  </Card>
</CardGroup>