Custom domain is an Enterprise plan exclusive feature. It is not available on other plans.
What is a Custom Domain?
With a custom domain, you can serve FeatPaper viewer links under your own domain (e.g.,docs.mycompany.com).
This delivers a brand-consistent experience to recipients and increases trust.
Registering a Domain
Enter Domain
Enter the domain you want to connect (e.g.,
docs.mycompany.com) and click the Register button.DNS Configuration
After registering the domain, you need to add the following two records in your DNS management page.| Record | Type | Purpose | Value |
|---|---|---|---|
| ACME Certificate | CNAME | Domain ownership verification for SSL certificate issuance | Value provided by FeatPaper |
| CloudFront CNAME | CNAME | Routes viewer traffic to FeatPaper servers | Value provided by FeatPaper |
Access DNS Management Page
Log in to the DNS service managing your domain (e.g., AWS Route 53, Cloudflare, GoDaddy, etc.).
Add CloudFront CNAME Record
Add the CloudFront distribution CNAME record as instructed by FeatPaper.
Domain Status
The registered domain goes through the following statuses before activation.| Status | Description |
|---|---|
| PENDING | Waiting for DNS record configuration. Verification has not yet been completed. |
| VERIFIED | DNS records have been confirmed. SSL certificate issuance is in progress. |
| APPLIED | The custom domain has been successfully applied. It is now available in the viewer. |
| FAILED | Verification failed due to a DNS configuration issue. Check the records and try again. |
If the status is FAILED, verify that the DNS records were entered correctly. After making corrections, click the Re-verify button in FeatPaper to run verification again.
Deleting a Domain
If you no longer want to use a custom domain, click the Delete Domain button in Settings.Important Notes
- Only subdomains (e.g.,
docs.mycompany.com) are supported. Root domains (e.g.,mycompany.com) cannot be used. - Only one custom domain can be connected per workspace.
- SSL certificates are automatically issued and renewed, so no separate management is required.
Next Steps
Branding Settings
Set up your logo and lead form alongside your custom domain.
Create a Share Link
Share documents with your custom domain applied to the link.